Payment & Shipping
Will there be shipping costs for my order?
We charge £4,99 for every order below £90,00. For an order of £90,00 or higher, shipping will be free of charge. The shipping fee will be added to your bill automatically during the checkout process and appear after you have typed in your shipping address.
When you place an order in the British cerascreen® online shop you can pay by using one of the following payment options:
- Credit card (AmericanExpress, MasterCard, Visa)
- Apple Pay
The prices listed on the product pages include tax.
- We usually deliver with Royal Mail.
- Once we have registered your payment and shipped the goods, you will receive an email with the shipment number, with which you can track the delivery
How do I return my test sample?
- If you purchase one of our health test kits (sample taking and send-in test kits) you will receive a labeled return envelope. It is important that your sample will be sent with the provided envelope so that it will reach the medical laboratory. The costs of the return shipping will be covered by us!
- Via the cerascreen® app or using your login details on https://my.cerascreen.co.uk/ you can find out when your sample has arrived at the laboratory.
- As soon as the analysis is complete, you will be informed by e-mail and receive your individual results report.
Which countries does cerascreen® ship to?
Using this website (www.cerascreen.co.uk) you can have products delivered to UK addresses.
For delivery to other countries, please visit the corresponding website: Austria, Belgium, Denmark, France, Germany, Italy, Netherlands, Sweden, Switzerland.