Privacy Policy

1. An overview of data protection

General information

The following information will provide you with an easy to navigate overview of what will happen with your personal data when you visit this website. The term “personal data” comprises all data that can be used to personally identify you. For detailed information about the subject matter of data protection, please consult our Data Protection Declaration, which we have included beneath this copy.

Data recording on this website

Who is the responsible party for the recording of data on this website (i.e., the “controller”)?
The data on this website is processed by the operator of the website, whose contact information is available under section “Information about the responsible party (referred to as the “controller” in the GDPR)” in this Privacy Policy.

How do we record your data?

We collect your data as a result of your sharing of your data with us. This may, for instance be information you enter into our contact form.
Other data shall be recorded by our IT systems automatically or after you consent to its recording during your website visit. This data comprises primarily technical information (e.g., web browser, operating system, or time the site was accessed). This information is recorded automatically when you access this website.

What are the purposes we use your data for?

A portion of the information is generated to guarantee the error free provision of the website. Other data may be used to analyze your user patterns.

What rights do you have as far as your information is concerned?

You have the right to receive information about the source, recipients, and purposes of your archived personal data at any time without having to pay a fee for such disclosures. You also have the right to demand that your data are rectified or eradicated. If you have consented to data processing, you have the option to revoke this consent at any time, which shall affect all future data processing. Moreover, you have the right to demand that the processing of your data be restricted under certain circumstances. Furthermore, you have the right to log a complaint with the competent supervising agency. Please do not hesitate to contact us at any time if you have questions about this or any other data protection related issues.

Analysis tools and tools provided by third parties

There is a possibility that your browsing patterns will be statistically analyzed when your visit this website. Such analyses are performed primarily with what we refer to as analysis programs.
For detailed information about these analysis programs please consult our Data Protection Declaration below.

2. Hosting and Content Delivery Networks (CDN)

Shopify

We host our website with Shopify International Limited, Victoria Building, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland (hereinafter: “Shopify”).
Shopify is a tool for creating and hosting websites. When you visit our website, Shopify collects your IP address and information about the device and browser you use. Shopify also analyses the number of visitors, visitor sources and customer behavior and compiles user statistics. When you make a purchase on our site, Shopify also collects your name, email address, shipping and billing addresses, payment information and other information related to the purchase (e.g., phone number, number of sales made, etc.). Shopify stores cookies in your browser for the purpose of analysis.
Please see the Shopify privacy policy for details:
https://www.shopify.com/legal/privacy.
The use of Shopify is based on Art. 6(1)(f) GDPR. We have a legitimate interest the most reliable presentation of our website. If consent has been requested, processing will be carried out exclusively on the basis of Art. 6(1)(a) GDPR; consent may be revoked at any time.

Data processing

We have concluded a data processing agreement (DPA) with the above-mentioned provider. This is a contract mandated by data privacy laws that guarantees that they process personal data of our website visitors only based on our instructions and in compliance with the GDPR.

Shopify CDN

Type and scope of processing

We use Shopify CDN to properly provide the content of our website. Shopify CDN is a Shopify, Inc. service that acts as a Content Delivery Network (CDN) on our website to ensure the functionality of other Shopify, Inc. services. For these services, you will find a separate section of this Privacy Policy. This section is only about using the CDN.
A CDN helps to deliver content from our online offering, especially files such as graphics or scripts, faster with the help of regionally or internationally distributed servers. When you access this content, you connect to Shopify, Inc. servers, 150 Elgin St, Ottawa, ON K2P 1L4, Canada, transmitting your IP address and, if applicable, browser data such as your user agent. This data will be processed exclusively for the above purposes and for the maintenance of the security and functionality of Shopify CDN.

Purpose and legal basis

The use of the Content Delivery Network is based on our legitimate interests, i.e. interest in a secure and efficient provision and the optimization of our online offer in accordance with Art. 6 sec. 1 lit. f. GDPR.

Storage time

The actual storage time of the processed data is not influenced by us, but is determined by Shopify, Inc.. For more information, see the privacy policy for Shopify CDN: https://www.shopify.com/legal/privacy.

Google Cloud CDN

We use the Google Cloud CDN content delivery network. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Google offers a globally distributed content delivery network. Technically, the transfer of information between your browser and our website is routed through the Google network. This enables us to increase the global accessibility and performance of our website.
The use of Google Cloud CDN is based on our legitimate interest in the most error-free and secure provision of our website (Art. 6(1)(f) GDPR).
Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here:
https://cloud.google.com/terms/eu-model-contract-clause.
You can find more information about Google Cloud CDN here:
https://cloud.google.com/cdn/docs/overview?hl=en.

Data processing

We have concluded a data processing agreement (DPA) with the above-mentioned provider. This is a contract mandated by data privacy laws that guarantees that they process personal data of our website visitors only based on our instructions and in compliance with the GDPR.

CDNJS

Type and scope of processing

We use CDNJS to properly deliver the content of our website. CDNJS is a service provided by Cloudflare, Inc., which acts as a Content Delivery Network (CDN) on our website.
A CDN helps to provide the content of our online offer, in particular files such as graphics or scripts, more quickly with the help of regionally or internationally distributed servers. When you access this content, you establish a connection to Cloudflare, Inc. servers, which transmits your IP address and, if applicable, browser data such as your user agent. This data is processed solely for the above purposes and to maintain the security and functionality of CDNJS.

Purpose and Legal Basis

The content delivery network is used on the basis of our legitimate interests, i.e. interest in a secure and efficient provision and optimization of our online offer in accordance with Article 6 Paragraph 1 lit. f GDPR.

Storage duration

The specific storage period of the processed data cannot be influenced by us, but is determined by Cloudflare, Inc. Further information can be found in the data protection declaration for CDNJS: https://www.cloudflare.com/privacypolicy/.

StackPath CDN

Type and scope of processing

We use StackPath CDN to properly deliver the content of our website. StackPath CDN is a service provided by StackPath, LLC, which acts as a Content Delivery Network (CDN) on our website.
A CDN helps to provide the content of our online offer, in particular files such as graphics or scripts, more quickly with the help of regionally or internationally distributed servers. When you access this content, you connect to servers of StackPath, LLC, 2021 McKinney Ave. Suite 1100 Dallas, TX 75201, USA, whereby your IP address and, if applicable, browser data such as your user agent are transmitted. This data is processed solely for the above purposes and to maintain the security and functionality of StackPath CDN.

Purpose and Legal Basis

The content delivery network is used on the basis of our legitimate interests, i.e. interest in a secure and efficient provision and optimization of our online offer in accordance with Article 6 Paragraph 1 lit. f GDPR.

Storage duration

The specific storage period of the processed data cannot be influenced by us, but is determined by StackPath, LLC. For more information, see the StackPath CDN privacy statement: https://www.stackpath.com/legal/privacy-statement/.

JS Delivr CDN

Type and scope of processing

We use JSDelivr CDN to properly deliver the content of our website. JSDelivr CDN is a service of Prospect One, which acts as a Content Delivery Network (CDN) on our website. A CDN helps to provide the content of our online offer, in particular files such as graphics or scripts, more quickly with the help of regionally or internationally distributed servers. When you access this content, you establish a connection to the servers of Prospect One, Krolewska 65a, Krakow, Malopolskie 30-081, Poland, whereby your IP address and, if applicable, browser data such as your user agent are transmitted. This data is processed solely for the above purposes and to maintain the security and functionality of JSDelivr CDN.

Purpose and Legal Basis

The content delivery network is used on the basis of our legitimate interests, i.e. interest in a secure and efficient provision and optimization of our online offer in accordance with Article 6 Paragraph 1 lit. f GDPR.

Storage duration

The specific storage period of the processed data cannot be influenced by us, but is determined by Prospect One. For more information, see the JSDelivr CDN privacy policy: https://www.jsdelivr.com/privacy-policyjsdelivr-net.

3. General information and mandatory information

Data protection

The operators of this website and its pages take the protection of your personal data very seriously. Hence, we handle your personal data as confidential information and in compliance with the statutory data protection regulations and this Data Protection Declaration.
Whenever you use this website, a variety of personal information will be collected. Personal data comprises data that can be used to personally identify you. This Data Protection Declaration explains which data we collect as well as the purposes we use this data for. It also explains how, and for which purpose the information is collected.
We herewith advise you that the transmission of data via the Internet (i.e., through e-mail communications) may be prone to security gaps. It is not possible to completely protect data against third-party access.

Information about the responsible party (referred to as the “controller” in the GDPR)

The data processing controller on this website is:
Cerascreen
Devonshire House
Manor Way
Borehamwood
WD6 1QQ
Phone: 020 36952395
E-mail: support@cerascreen.co.uk

The controller is the natural person or legal entity that single-handedly or jointly with others makes decisions as to the purposes of and resources for the processing of personal data (e.g., names, e-mail addresses, etc.).

Storage duration

Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for which it was collected no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, the deletion will take place after these reasons cease to apply.

Designation of a data protection officer

We have appointed a data protection officer for our company.
externer Datenschutzbeauftragter DSBOK
Oliver Krause
Phone: +49 6144 402197
E-mail: cerascreen@dsbok.de

Information on data transfer to the USA and other non-EU countries

Among other things, we use tools of companies domiciled in the United States or other from a data protection perspective non-secure non-EU countries. If these tools are active, your personal data may potentially be transferred to these non-EU countries and may be processed there. We must point out that in these countries, a data protection level that is comparable to that in the EU cannot be guaranteed. For instance, U.S. enterprises are under a mandate to release personal data to the security agencies and you as the data subject do not have any litigation options to defend yourself in court. Hence, it cannot be ruled out that U.S. agencies (e.g., the Secret Service) may process, analyze, and permanently archive your personal data for surveillance purposes. We have no control over these processing activities.

Revocation of your consent to the processing of data

A wide range of data processing transactions are possible only subject to your express consent. You can also revoke at any time any consent you have already given us. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.

Right to object to the collection of data in special cases; right to object to direct advertising (Art. 21 GDPR)

IN THE EVENT THAT DATA ARE PROCESSED ON THE BASIS OF ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT TO AT ANY TIME OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA BASED ON GROUNDS ARISING FROM YOUR UNIQUE SITUATION. THIS ALSO APPLIES TO ANY PROFILING BASED ON THESE PROVISIONS. TO DETERMINE THE LEGAL BASIS, ON WHICH ANY PROCESSING OF DATA IS BASED, PLEASE CONSULT THIS DATA PROTECTION DECLARATION. IF YOU LOG AN OBJECTION, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA, UNLESS WE ARE IN A POSITION TO PRESENT COMPELLING PROTECTION WORTHY GROUNDS FOR THE PROCESSING OF YOUR DATA, THAT OUTWEIGH YOUR INTERESTS, RIGHTS AND FREEDOMS OR IF THE PURPOSE OF THE PROCESSING IS THE CLAIMING, EXERCISING OR DEFENCE OF LEGAL ENTITLEMENTS (OBJECTION PURSUANT TO ART. 21(1) GDPR).
IF YOUR PERSONAL DATA IS BEING PROCESSED IN ORDER TO ENGAGE IN DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR AFFECTED PERSONAL DATA FOR THE PURPOSES OF SUCH ADVERTISING AT ANY TIME. THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS AFFILIATED WITH SUCH DIRECT ADVERTISING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR DIRECT ADVERTISING PURPOSES (OBJECTION PURSUANT TO ART. 21(2) GDPR).

Right to log a complaint with the competent supervisory agency

In the event of violations of the GDPR, data subjects are entitled to log a complaint with a supervisory agency, in particular in the member state where they usually maintain their domicile, place of work or at the place where the alleged violation occurred. The right to log a complaint is in effect regardless of any other administrative or court proceedings available as legal recourses.

Right to data portability

You have the right to demand that we hand over any data we automatically process on the basis of your consent or in order to fulfil a contract be handed over to you or a third party in a commonly used, machine readable format. If you should demand the direct transfer of the data to another controller, this will be done only if it is technically feasible.

SSL and/or TLS encryption

For security reasons and to protect the transmission of confidential content, such as purchase orders or inquiries you submit to us as the website operator, this website uses either an SSL or a TLS encryption program. You can recognize an encrypted connection by checking whether the address line of the browser switches from “http://” to “https://” and also by the appearance of the lock icon in the browser line. If the SSL or TLS encryption is activated, data you transmit to us cannot be read by third parties.

Encrypted payment transactions on this website

If you are under an obligation to share your payment information (e.g. account number if you give us the authority to debit your bank account) with us after you have entered into a fee-based contract with us, this information is required to process payments.
Payment transactions using common modes of paying (Visa/MasterCard, debit to your bank account) are processed exclusively via encrypted SSL or TLS connections. You can recognize an encrypted connection by checking whether the address line of the browser switches from “http://” to “https://” and also by the appearance of the lock icon in the browser line.
If the communication with us is encrypted, third parties will not be able to read the payment information you share with us.

Information about, rectification and eradication of data

Within the scope of the applicable statutory provisions, you have the right to at any time demand information about your archived personal data, their source and recipients as well as the purpose of the processing of your data. You may also have a right to have your data rectified or eradicated. If you have questions about this subject matter or any other questions about personal data, please do not hesitate to contact us at any time.

Right to demand processing restrictions

You have the right to demand the imposition of restrictions as far as the processing of your personal data is concerned. To do so, you may contact us at any time. The right to demand restriction of processing applies in the following cases:
In the event that you should dispute the correctness of your data archived by us, we will usually need some time to verify this claim. During the time that this investigation is ongoing, you have the right to demand that we restrict the processing of your personal data.
If the processing of your personal data was/is conducted in an unlawful manner, you have the option to demand the restriction of the processing of your data in lieu of demanding the eradication of this data. If we do not need your personal data any longer and you need it to exercise, defend or claim legal entitlements, you have the right to demand the restriction of the processing of your personal data instead of its eradication.
If you have raised an objection pursuant to Art. 21(1) GDPR, your rights and our rights will have to be weighed against each other. As long as it has not been determined whose interests prevail, you have the right to demand a restriction of the processing of your personal data.
If you have restricted the processing of your personal data, these data – with the exception of their archiving – may be processed only subject to your consent or to claim, exercise or defend legal entitlements or to protect the rights of other natural persons or legal entities or for important public interest reasons cited by the European Union or a member state of the EU.

Rejection of unsolicited e-mails

We herewith object to the use of contact information published in conjunction with the mandatory information to be provided in our Site Notice to send us promotional and information material that we have not expressly requested. The operators of this website and its pages reserve the express right to take legal action in the event of the unsolicited sending of promotional information, for instance via SPAM messages.

4. Recording of data on this website

Cookies

Our websites and pages use what the industry refers to as “cookies.” Cookies are small text files that do not cause any damage to your device. They are either stored temporarily for the duration of a session (session cookies) or they are permanently archived on your device (permanent cookies). Session cookies are automatically deleted once you terminate your visit. Permanent cookies remain archived on your device until you actively delete them, or they are automatically eradicated by your web browser. In some cases, it is possible that third-party cookies are stored on your device once you enter our site (thirdparty cookies). These cookies enable you or us to take advantage of certain services offered by the third party (e.g., cookies for the processing of payment services).
Cookies have a variety of functions. Many cookies are technically essential since certain website functions would not work in the absence of the cookies (e.g., the shopping cart function or the display of videos). The purpose of other cookies may be the analysis of user patterns or the display of promotional messages. Cookies, which are required for the performance of electronic communication transactions (required cookies) or for the provision of certain functions you want to use (functional cookies, e.g., for the shopping cart function) or those that are necessary for the optimization of the website (e.g., cookies that provide measurable insights into the web audience), shall be stored on the basis of Art. 6(1)(f) GDPR, unless a different legal basis is cited. The operator of the website has a legitimate interest in the storage of cookies to ensure the technically error free and optimized provision of the operator’s services. If your consent to the storage of the cookies has been requested, the respective cookies are stored exclusively on the basis of the consent obtained (Art. 6(1)(a) GDPR); this consent may be revoked at any time.
You have the option to set up your browser in such a manner that you will be notified any time cookies are placed and to permit the acceptance of cookies only in specific cases. You may also exclude the acceptance of cookies in certain cases or in general or activate the delete function for the automatic eradication of cookies when the browser closes. If cookies are deactivated, the functions of this website may be limited. In the event that third-party cookies are used or if cookies are used for analytical purposes, we will separately notify you in conjunction with this Data Protection Policy and, if applicable, ask for your consent.

Server log files

The provider of this website and its pages automatically collects and stores information in so-called server log files, which your browser communicates to us automatically. The information comprises:

The type and version of browser used
The used operating system
Referrer URL
The hostname of the accessing computer
The time of the server inquiry
The IP address
This data is not merged with other data sources.

This data is recorded on the basis of Art. 6(1)(f) GDPR. The operator of the website has a legitimate interest in the technically error free depiction and the optimization of the operator’s website. In order to achieve this, server log files must be recorded.

Request by e-mail, telephone, or fax

If you contact us by e-mail, telephone or fax, your request, including all resulting personal data (name, request) will be stored and processed by us for the purpose of processing your request. We do not pass these data on without your consent.
These data are processed on the basis of Art. 6(1)(b) GDPR if your inquiry is related to the fulfillment of a contract or is required for the performance of pre-contractual measures. In all other cases, the data are processed on the basis of our legitimate interest in the effective handling of inquiries submitted to us (Art. 6(1)(f) GDPR) or on the basis of your consent (Art. 6(1)(a) GDPR) if it has been obtained. The data sent by you to us via contact requests remain with us until you request us to delete, revoke your consent to the storage or the purpose for the data storage lapses (e.g. after completion of your request). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.

Registration on this website

You have the option to register on this website to be able to use additional website functions. We shall use the data you enter only for the purpose of using the respective offer or service you have registered for. The required information we request at the time of registration must be entered in full. Otherwise, we shall reject the registration.
To notify you of any important changes to the scope of our portfolio or in the event of technical modifications, we shall use the e-mail address provided during the registration process. We shall process the data entered during the registration process on the basis of your consent (Art. 6(1)(a) GDPR).
The data recorded during the registration process shall be stored by us as long as you are registered on this website. Subsequently, such data shall be deleted. This shall be without prejudice to mandatory statutory retention obligations.

5. Analysis tools and advertising

Facebook Pixel

To measure conversion rates, this website uses the visitor activity pixel of Facebook. The provider of this service is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. According to Facebook’s statement the collected data will be transferred to the USA and other third-party countries too.
This tool allows the tracking of page visitors after they have been linked to the website of the provider after clicking on a Facebook ad. This makes it possible to analyze the effectiveness of Facebook ads for statistical and market research purposes and to optimize future advertising campaigns.
For us as the operators of this website, the collected data is anonymous. We are not in a position to arrive at any conclusions as to the identity of users. However, Facebook archives the information and processes it, so that it is possible to make a connection to the respective user profile and Facebook is in a position to use the data for its own promotional purposes in compliance with the Facebook Data Usage Policy. This enables Facebook to display ads on Facebook pages as well as in locations outside of Facebook. We as the operator of this website have no control over the use of such data. The use of Facebook Pixel is based on Art. 6(1)(f) GDPR. The operator of the website has a legitimate interest in effective advertising campaigns, which also include social media. If a corresponding agreement has been requested (e.g., an agreement to the storage of cookies), the processing takes place exclusively on the basis of Art. 6(1)(a) GDPR; the agreement can be revoked at any time.
Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum und https://de-de.facebook.com/help/566994660333381.
Insofar as personal data is collected on our website with the help of the tool described here and forwarded to Facebook, we and Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 DSGVO). The joint responsibility is limited exclusively to the collection of the data and its forwarding to Facebook. The processing by Facebook that takes place after the onward transfer is not part of the joint responsibility. The obligations incumbent on us jointly have been set out in a joint processing agreement. The wording of the agreement can be found under: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing the privacy information when using the Facebook tool and for the privacy-secure implementation of the tool on our website. Facebook is responsible for the data security of Facebook products. You can assert data subject rights (e.g., requests for information) regarding data processed by Facebook directly with Facebook. If you assert the data subject rights with us, we are obliged to forward them to Facebook. In Facebook’s Data Privacy Policies, you will find additional information about the protection of your privacy at:
https://www.facebook.com/about/privacy/. You also have the option to deactivate the remarketing function “Custom Audiences” in the ad settings section under https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. To do this, you first have to log into Facebook. If you do not have a Facebook account, you can deactivate any user-based advertising by Facebook on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/de/praferenzmanagement/.

TikTok Pixel

Type and scope of processing

We use TikTok Pixel of TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Irland to create socalled Custom Audiences, i.e. to segment visitor groups of our online offer, to determine conversion rates and then to optimize them. This is especially the case when you interact with ads we have placed with TikTok Technology Limited.

Purpose and legal basis

We process your data with the help of TikTok Pixel for the purpose of optimizing our website and for marketing purposes on the basis of your consent in accordance with Art. 6 sec. 1 lit. a. GDPR.

Storage time

The actual storage time of the processed data is not influenced by us, but is determined by TikTok Technology Limited. For more information, see the privacy policy for TikTok Pixel: https://www.tiktok.com/legal/privacypolicy.

Facebook API

Type and scope of processing

We use Facebook API from Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, to access further services and data from Facebook Ireland Ltd. This involves a transfer of your IP address to Facebook Ireland Ltd. Please note that there is a separate section in this privacy policy for each additional service we use from Facebook Ireland Ltd.

Purpose and legal basis

The use of Facebook API is based on our legitimate interests, i.e. interest in optimising our online offer according to Art. 6 para. 1 lit. f. DSGVO.

Storage period

The concrete storage period of the processed data cannot be influenced by us, but is determined by Facebook Ireland Ltd. Further information can be found in the privacy policy for Facebook API: https://facebook.com/business/gdpr.

Twitter Ads

Type and scope of processing

We have integrated Twitter Ads on our website. Twitter Ads is a Twitter Inc. service to target users in advertising. Twitter Ads uses cookies and other browser technologies to evaluate user behaviour and recognize users.
Twitter Ads collects information about visitor behaviour on various websites. This information is used to optimize the relevance of advertising. Furthermore, Twitter Ads provides targeted advertising based on behavioural profiles and geographical location. Your IP address and other identifiers such as your user agent are transmitted to the provider.
If you are registered with a Twitter Inc. service, Twitter Inc. can associate the visit with your account. Even if you are not registered with Twitter Inc. or have not logged in, it is possible that the provider will find and store your IP address and other identifiers. In this case, your data will be passed on to the operator of Twitter Ads that Twitter Inc. San Francisco, US.

Purpose and legal basis

We process your data with the help of Twitter Ads for the purpose of optimizing our website and for marketing purposes on the basis of your consent in accordance with Art. 6 sec. 1 lit. a. GDPR.

Storage time

The actual storage time of the processed data is not influenced by us, but is determined by Twitter Inc.. For more information, see the privacy policy for Twitter Ads: https://twitter.com/de/privacy.

Clarity

Type and scope of processing

We have integrated Clarity on our website. Clarity is a service of Microsoft Corporation and provides optimization tools that analyze user behavior and feedback on our website through analysis and feedback tools. Clarity uses cookies and other browser technologies to evaluate user behavior and to recognize users. This information is used, among other things, to compile reports on website activity and to statistically evaluate visitor data. Furthermore, Clarity records clicks, mouse movements and scroll heights in order to create so-called heat maps and session replays.
In this case, your data will be passed on to the operator of Clarity, Microsoft Corporation, One Microsoft Way Redmond, WA 98052-6399, United States. Purpose and Legal Basis Clarity is used on the basis of your consent in accordance with Article 6(1)(a). DSGVO and § 25 Abs. 1 TTDSG. storage duration The specific storage period of the processed data cannot be influenced by us, but is determined by Microsoft Corporation. Further information can be found in the data protection declaration for Clarity: https://privacy.microsoft.com/en-us/privacystatement.

Bing Pixels

Type and scope of processing

We use Bing Pixel from Microsoft Corporation, One Microsoft Way Redmond, WA 98052-6399, United States, to create so-called custom audiences, i.e. to segment visitor groups of our online offer, determine conversion rates and then optimize them. This happens particularly when you interact with advertisements that we have placed with Microsoft Corporation. Purpose and Legal Basis Bing Pixel is used on the basis of your consent in accordance with Article 6 Paragraph 1 Letter a. DSGVO and § 25 Abs. 1 TTDSG.

Storage duration

The specific storage period of the processed data cannot be influenced by us, but is determined by Microsoft Corporation. Further information can be found in the data protection declaration for Bing Pixel: https://privacy.microsoft.com/en-us/privacystatement.

AB Tasty

Type and scope of processing

We use AB Tasty GmbH AB Tasty, Richmodstraße 6, 50667 Köln, Germany to perform so-called A/B tests on our online offering. At the same time, different versions of our online offer are published and measured, which of these versions is more user-friendly.
When testing the versions, data such as the operating system used, the browser's user agent, and the time of the call can be collected to measure the success of the version.
Web tracking technologies are used to link the above data to the version of our online offering to be tested.

Purpose and legal basis

The use of AB Tasty is based on our legitimate interests, i.e. interest in optimising our online offer in accordance with Art. 6 sec. 1 lit. f. GDPR.

Storage time

The actual storage time of the processed data is not influenced by us, but is determined by AB Tasty GmbH. For more information, see the privacy policy for AB Tasty: https://www.abtasty.com/de/nutzungsbedingungen/.

6. Newsletter

Newsletter data

If you would like to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. Further data is not collected or only on a voluntary basis. For the handling of the newsletter, we use newsletter service providers, which are described below.

MailChimp with deactivated success measurement

This website uses the services of MailChimp to send out its newsletters. The provider is the Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA.
Among other things, MailChimp is a service that can be deployed to organize the sending of newsletters. Whenever you enter data for the purpose of subscribing to a newsletter (e.g. your e-mail address), the information is stored on MailChimp servers in the United States. We have deactivated the success measurement of Mailchimp, so Mailchimp will not evaluate your behavior when opening our newsletter. If you do not want MailChimp to receive your data, you must unsubscribe from the newsletter. We provide a link for you to do this in every newsletter message.
The data is processed based on your consent (Art. 6(1)(a) GDPR). You may revoke any consent you have given at any time by unsubscribing from the newsletter. This shall be without prejudice to the lawfulness of any data processing transactions that have taken place prior to your revocation. The data deposited with us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter or the newsletter service provider and deleted from the newsletter distribution list after you unsubscribe from the newsletter. Data stored for other purposes with us remain unaffected.
Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: https://mailchimp.com/eu-us-data-transfer-statement/ and https://mailchimp.com/legal/data-processing-addendum/#Annex_C_-_Standard_Contractual_Clauses. After you unsubscribe from the newsletter distribution list, your e-mail address may be stored by us or the newsletter service provider in a blacklist to prevent future mailings. The data from the blacklist is used only for this purpose and not merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6(1)(f) GDPR). The storage in the blacklist is indefinite. You may object to the storage if your interests outweigh our legitimate interest. For more details, please consult the Data Privacy Policies of MailChimp at: https://mailchimp.com/legal/terms/.

Data processing

We have concluded a data processing agreement (DPA) with the above-mentioned provider. This is a contract mandated by data privacy laws that guarantees that they process personal data of our website visitors only based on our instructions and in compliance with the GDPR.

Klaviyo

This website uses the services of Klaviyo to send newsletters. The provider is Klaviyo, Inc., 125 Summer St, Floor 6 Boston, MA 02111, USA.
Klaviyo is a service with which, among other things, the sending of newsletters can be organised. If you If you enter data for the purpose of subscribing to the newsletter (e.g. e-mail address), this will be stored on the servers stored by Klaviyo in the USA.
If you do not want your data to be transferred to Klaviyo, you must unsubscribe from the newsletter to unsubscribe. For this purpose, we provide a corresponding link in every newsletter message. The data processing takes place on the basis of your consent (Art. 6 Para. 1 lit. a DSGVO). You can these Revoke consent at any time by unsubscribing from the newsletter. The legality of already The data processing operations that have taken place remain unaffected by the revocation. The data you have stored with us for the purpose of subscribing to the newsletter will be stored by us until your Unsubscribe from the newsletter stored by us or the newsletter service provider and after the Cancellation of the newsletter deleted from the newsletter distribution list. Data used for other purposes have been saved by us remain unaffected.
Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.klaviyo.com/legal/dpa After you are removed from the newsletter distribution list, your e-mail address will be with us or the Newsletter service providers may be stored in a blacklist to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR). the Storage in the blacklist is not limited in time. You can object to the storage if Your interests outweigh our legitimate interests. For more information, see MailChimp's privacy policy at: https://www.klaviyo.com/legal/privacy-notice

7. Plug-ins and Tools

Trusted Shops Widget

Type and scope of processing

We have integrated components from Trusted Shops Widget on our website. Trusted Shops Widget is a rating service that allows users to rate our services. If you rate our services, data about the service used may be transmitted to Trusted Shops GmbH to verify authenticity. Trusted Shops Widget allows us to obtain content such as reviews directly from Trusted Shops GmbH and display it on our website. This usually sends your current IP address to the service.
Furthermore, Trusted Shops Widget stores information by means of cookies in order to find out which online offers have been visited. In this case, your data will be passed on to the operator of Trusted Shops Widget that Trusted Shops GmbH Subbelrather Straße 15c, 50823 Köln.

Purpose and legal basis

Purpose and legal basis The use of Trusted Shops Widget is based on Art. 6 sec. 1 lit. f. GDPR to inform users about the quality of our services. If the user agrees to the processing of his data, the legal basis for the processing is Art. 6 sec. 1 lit. a. GDPR.

Storage time

The actual storage time of the processed data is not influenced by us, but is determined by Trusted Shops GmbH. For more information, see the privacy policy for Trusted Shops Widget: https://business.trustedshops.de/impressum#datenschutz.

Google Web Fonts (local hosting)

This site uses so-called web fonts provided by Google for the uniform display of fonts to be provided. The Google Fonts are installed locally. Finds a connection to Google's servers not taking place. For more information about Google Web Fonts, see https://developers.google.com/fonts/faq and in Google's privacy policy: https://policies.google.com/privacy?hl=de.

Datadog

We use the Real User Monitoring (RUM) web analysis service from Datadog, Inc. (620 8th Avenue, Floor 45, New York, NY 10018, USA) on our website. The data processing serves the purpose of analyzing this website and its visitors. To do this, Datadog, on behalf of the operator of this website, will use the information obtained to evaluate your use of the website and thereby track the performance of this website, application screens, user actions, network requests and the performance of our front-end code, ongoing bugs and problems monitor and compile reports on website activity. Among other things, the following information can be collected: IP address, date and time of the page view, click path, information about the browser you are using and the device you are using (device), pages visited, referrer URL (website via which you accessed our website have), location data, purchase activities. The IP address transmitted by your browser when using Datadog RUM is not merged with other Datadog data. Datadog uses technologies such as cookies, web storage in the browser and tracking pixels, which enable an analysis of your use of the website. The information generated in this way about your use of this website will only be transmitted and stored within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Data processing, in particular the setting of cookies, only takes place with your consent. More information on terms of use and data protection can be found here. order processing 
We have concluded a contract for order processing (DPA) with the above-mentioned provider. This is a contract required by data protection law, which ensures that this only processes the personal data of our website visitors in accordance with our instructions and under processed in compliance with the GDPR.

Datadog performance monitoring

As part of performance monitoring (see Section 6 below), Datadog uses technologies such as cookies, web storage in the browser and tracking pixels, which enable an analysis of your use of the website. The information generated in this way about your use of this website will only be transmitted and stored within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Data processing, in particular the setting of cookies, only takes place with your consent. More information on terms of use and data protection can be found here.

Pipedrive

We use Pipedrive as our CRM tool to process and store contact data. When contacting us (via contact form or e-mail), the information provided by the user will be processed to process the contact request and its processing in accordance with Article 6 (1) (b) GDPR. In order to be able to process and answer your request and messages as quickly as possible, we have connected our contact form to our Customer Relationship Management Tool (“CRM Tool”) Pipedrive. The data transmitted when filling out the form will be sent to Pipedrive and stored there on Pipedrive servers. We use the CRM system Pipedrive from the provider Pipedrive OÜ on the basis of our legitimate interests (efficient and fast processing of user inquiries, existing customer management, new customer business), a private limited company established under the laws of the Republic of Estonia, with the address Paldiski mnt 80 , Tallinn, 10617, Estonia, registered in the Estonian Commercial Register under code 11958539, and a subsidiary of Pipedrive US. Pipedrive's privacy policy is available here: https://www.pipedrive.com/en/privacy.

Calendly

You can make appointments with us on our website. For booking an appointment we use the tool "Calendly". The provider is Calendly LLC, 271 17th St NW, 10th Floor, Atlanta, Georgia 30363, USA (hereinafter "Calendly").
For the purpose of booking an appointment, enter the requested data and the desired date in the for this designated mask. The data entered will be used for planning, implementation and, if necessary, for the used to follow up the appointment. The appointment data is stored for us on the Calendly servers stored, whose privacy policy you can view here: https://calendly.com/de/pages/privacy. The data you enter will remain with us until you ask us to delete it, your consent for storage revoked or the purpose for data storage no longer applies. Mandatory legal Provisions - in particular retention periods - remain unaffected.
The legal basis for data processing is Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in making an appointment as uncomplicated as possible with interested parties and Customers. If a corresponding consent has been requested, the processing takes place exclusively on the basis of Art. 6 Para. 1 lit. a DSGVO and § 25 Para. 1 TTDSG, insofar as the consent to the storage of cookies or access to information in the end device of the user (e.g. device fingerprinting) im includes the meaning of the TTDSG. The consent can be revoked at any time. Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://calendly.com/dpa. order processing We have concluded an order processing contract (AVV) with the above-mentioned provider. This is a contract required by data protection law, which ensures that this only processes the personal data of our website visitors in accordance with our instructions and under processed in compliance with the GDPR.

Visual website optimizer

Type and scope of processing

We have integrated components of Visual Website Optimizer on our website. Visual Website Optimizer is a service of Wingify Software Pvt. ltd and provides marketing automation software for marketing services and products, including SEO and content creation, lead management, email marketing, web analytics and A/B testing.
Visual Website Optimizer uses cookies and other browser technologies to evaluate user behavior and to recognize users. This information is used, among other things, to compile reports on website activity. Visual Website Optimizer records clicks, mouse movements and scroll heights to create so-called heat maps. In this case, your data will be passed on to the operator of Visual Website Optimizer, Wingify Software Pvt. Ltd., KLJ Tower, North, Netaji Subhash Place, Pitam Pura, Delhi, 110034, India.

Purpose and Legal Basis

We process your data with the help of Visual Website Optimizer for the purpose of optimizing our website and for marketing purposes on the basis of your consent in accordance with Article 6 (1) (a) GDPR.

Storage duration

The specific storage period of the processed data cannot be influenced by us, but is controlled by Wingify Software Pvt. ltd definitely. Further information can be found in the data protection declaration for Visual Website Optimizer: https://vwo.com/privacy-policy/.

Vimeo without tracking (Do Not Track)

This website uses plugins from the video portal Vimeo. The provider is Vimeo Inc., 555 West 18th Street, New York, NY 10011, USA.
If you visit one of our pages equipped with Vimeo videos, a connection to the servers made by Vimeo. The Vimeo server is informed which of our pages you are visiting to have. In addition, Vimeo obtains your IP address. However, we have set up Vimeo so that Vimeo accepts your will not track user activity and will not set cookies. Vimeo is used in the interest of an attractive presentation of our online offers. This represents a legitimate interest within the meaning of Article 6 (1) (f) GDPR Consent was requested, the processing takes place exclusively on the basis of Art. 6 Para. 1 lit GDPR; the consent can be revoked at any time. Data transmission to the USA is based on the standard contractual clauses of the EU Commission and Vimeo's statement based on "legitimate business interests". Details can be found here: https://vimeo.com/privacy. Further information on handling user data can be found in Vimeo's data protection declaration under: https://vimeo.com/privacy.

Google Web Fonts (local hosting)

This site uses so-called web fonts provided by Google for the uniform display of fonts to be provided. The Google Fonts are installed locally. Finds a connection to Google's servers not taking place. For more information about Google Web Fonts, see https://developers.google.com/fonts/faq and in Google's privacy policy: https://policies.google.com/privacy?hl=de.

8. eCommerce and payment service providers

Processing of data (customer and contract data)

We collect, process, and use personal data only to the extent necessary for the establishment, content organization or change of the legal relationship (data inventory). These actions are taken on the basis of Art. 6(1)(b) GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual actions. We collect, process, and use personal data concerning the use of this website (usage data) only to the extent that this is necessary to make it possible for users to utilize the services and to bill for them. The collected customer data shall be eradicated upon completion of the order or the termination of the business relationship. This shall be without prejudice to any statutory retention mandates.

Data transfer upon closing of contracts for online stores, retailers, and the shipment of merchandise

Whenever you order merchandise from us, we will share your personal data with the transportation company entrusted with the delivery as well as the payment service commissioned to handle the payment transactions. Only the data these respective service providers require to meet their obligations will be shared. The legal basis for this sharing is Art. 6 (1)(b) GDPR, which permits the processing of data for the fulfillment of contractual or pre-contractual obligations. If you give us your respective consent pursuant to Art. 6 (1)(a) GDPR, we will share your email address with the transportation company entrusted with the delivery so that this company can notify you on the shipping status for your order via email. You have the option to revoke your consent at any time.

Payment services

We integrate payment services of third-party companies on our website. When you make a purchase from us, your payment data (e.g. name, payment amount, bank account details, credit card number) are processed by the payment service provider for the purpose of payment processing. For these transactions, the respective contractual and data protection provisions of the respective providers apply. The use of the payment service providers is based on Art. 6(1)(b) GDPR (contract processing) and in the interest of a smooth, convenient, and secure payment transaction (Art. 6(1)(f) GDPR). Insofar as your consent is requested for certain actions, Art. 6(1)(a) GDPR is the legal basis for data processing; consent may be revoked at any time for the future. We use the following payment services / payment service providers within the scope of this website:

PayPal

The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”). Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: https://www.paypal.com/webapps/mpp/ua/pocpsa-full. Details can be found in PayPal’s privacy policy: https://www.paypal.com/webapps/mpp/ua/privacy-full.

American Express

The provider of this payment service is the American Express Europe S.A., Theodor-Heuss-Allee 112, 60486 Frankfurt am Main, Germany (hereinafter “American Express”). American Express may transfer data to its parent company in the US. The data transfer to the US is based on the Binding Corporate Rules. Details can be found here: https://www.americanexpress.com/en-pl/company/legal/privacy-centre/european-implementingprinciples/. For more information, please see the American Express privacy policy: https://www.americanexpress.com/en-pl/legal/gdpr.html.

Mastercard

The provider of this payment service is the Mastercard Europe SA, Chaussée de Tervuren 198A, B-1410 Waterloo, Belgium (hereinafter “Mastercard”). Mastercard may transfer data to its parent company in the US. The data transfer to the US is based on Mastercard's Binding Corporate Rules. Details can be found here: https://www.mastercard.us/en-us/vision/corp-responsibility/commitment-to-privacy/privacy.html

VISA

The provider of this payment service is the Visa Europe Services Inc, London Branch, 1 Sheldon Square, London W2 6TT, United Kingdom (hereinafter “VISA”).
Great Britain is considered a secure non-EU country as far as data protection legislation is concerned. This means that the data protection level in Great Britain is equivalent to the data protection level of the European Union.
VISA may transfer data to its parent company in the US. The data transfer to the US is based on the standard contractual clauses of the EU Commission. For more information, please refer to VISA’s privacy policy: https://usa.visa.com/legal/privacy-policy.html

Shopify Checkout

Type and scope of processing

We have integrated components from Shopify Checkout on our website. Shopify Checkout is a service of Shopify, Inc. and offers online payment solutions worldwide. If you choose Shopify Checkout payment method, your data required for the payment process will be automatically sent to Shopify, Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada. Within this framework, the following data is usually collected: name, address, company if applicable, e-mail address, telephone and mobile phone number and IP address.

Purpose and legal basis

The use of the service is based on the implementation of a contract, i.e. for the processing of payment transactions in accordance with Art. 6 sec. 1 lit.b. GDPR.

Storage time

The actual storage time of the processed data is not influenced by us, but is determined by Shopify, Inc.. For more information, see the privacy policy for Shopify Checkout: https://www.shopify.com/legal/privacy.

9. Online-based Audio and Video Conferences (Conference tools)

Data processing

We use online conference tools, among other things, for communication with our customers. The tools we use are listed in detail below. If you communicate with us by video or audio conference using the Internet, your personal data will be collected and processed by the provider of the respective conference tool and by us. The conferencing tools collect all information that you provide/access to use the tools (email address and/or your phone number). Furthermore, the conference tools process the duration of the conference, start and end (time) of participation in the conference, number of participants and other “context information” related to the communication process (metadata).
Furthermore, the provider of the tool processes all the technical data required for the processing of the online communication. This includes, in particular, IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or loudspeaker and the type of connection.
Should content be exchanged, uploaded, or otherwise made available within the tool, it is also stored on the servers of the tool provider. Such content includes, but is not limited to, cloud recordings, chat/ instant messages, voicemail uploaded photos and videos, files, whiteboards, and other information shared while using the service.
Please note that we do not have complete influence on the data processing procedures of the tools used. Our possibilities are largely determined by the corporate policy of the respective provider. Further information on data processing by the conference tools can be found in the data protection declarations of the tools used, and which we have listed below this text.

Purpose and legal bases

The conference tools are used to communicate with prospective or existing contractual partners or to offer certain services to our customers (Art. 6(1)(b) GDPR). Furthermore, the use of the tools serves to generally simplify and accelerate communication with us or our company (legitimate interest in the meaning of Art. 6(1)(f) GDPR). Insofar as consent has been requested, the tools in question will be used on the basis of this consent; the consent may be revoked at any time with effect from that date.

Duration of storage

Data collected directly by us via the video and conference tools will be deleted from our systems immediately after you request us to delete it, revoke your consent to storage, or the reason for storing the data no longer applies. Stored cookies remain on your end device until you delete them. Mandatory legal retention periods remain unaffected.
We have no influence on the duration of storage of your data that is stored by the operators of the conference tools for their own purposes. For details, please directly contact the operators of the conference tools.

Conference tools used

We employ the following conference tools:

Google Meet

We use Google Meet. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. For details on data processing, please see the Google privacy policy: https://policies.google.com/privacy?hl=en.

Data processing

We have concluded a data processing agreement (DPA) with the above-mentioned provider. This is a contract mandated by data privacy laws that guarantees that they process personal data of our website visitors only based on our instructions and in compliance with the GDPR.

10. Custom Services

Job Applications

We offer website visitors the opportunity to submit job applications to us (e.g., via e-mail, via postal services on by submitting the online job application form). Below, we will brief you on the scope, purpose and use of the personal data collected from you in conjunction with the application process. We assure you that the collection, processing and use of your data will occur in compliance with the applicable data privacy rights and all other statutory provisions and that your data will always be treated as strictly confidential.

Scope and purpose of the collection of data

If you submit a job application to us, we will process any affiliated personal data (e.g., contact and communications data, application documents, notes taken during job interviews, etc.), if they are required to make a decision concerning the establishment or an employment relationship. The legal grounds for the aforementioned are § 26 GDPR according to German Law (Negotiation of an Employment Relationship), Art. 6(1)(b) GDPR (General Contract Negotiations) and – provided you have given us your consent – Art. 6(1)(a) GDPR. You may revoke any consent given at any time. Within our company, your personal data will only be shared with individuals who are involved in the processing of your job application.
If your job application should result in your recruitment, the data you have submitted will be archived on the grounds of § 26 GDPR and Art. 6(1)(b) GDPR for the purpose of implementing the employment relationship in our data processing system.

Data Archiving Period

If we are unable to make you a job offer or you reject a job offer or withdraw your application, we reserve the right to retain the data you have submitted on the basis of our legitimate interests (Art. 6(1)(f) GDPR) for up to 6 months from the end of the application procedure (rejection or withdrawal of the application). Afterwards the data will be deleted, and the physical application documents will be destroyed. The storage serves in particular as evidence in the event of a legal dispute. If it is evident that the data will be required after the expiry of the 6-month period (e.g., due to an impending or pending legal dispute), deletion will only take place when the purpose for further storage no longer applies.
Longer storage may also take place if you have given your agreement (Article 6(1)(a) GDPR) or if statutory data retention requirements preclude the deletion.

Self tests and DNA tests

In order to carry out certain self-tests by cerascreen, other measured values must be collected in addition to the parameters relevant to the test purchased for procedural reasons. This data is stored pseudonymised in the laboratory, but no further evaluation takes place. This applies, among other things, to various parameters of our allergy tests: IgE antibodies against wheat and rye, house dust mite, latex, peanut and hazelnut, cat dander and dog dander. In the DNA tests, the laboratory also measures the gene variants for the analysis of the following tests for procedural reasons: DNA metabolism test, DNA skin health test, DNA heart health test, DNA fitness test, DNA vitamin metabolism test and this data is pseudonymised in the laboratory saved and transmitted to cerascreen. However, they are not processed for the result report. The data is processed for the purpose of analyzing your purchased test. This is done on the legal basis of an express consent in accordance with Art. 9 II lit. a GDPR. Your data will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies. Mandatory legal provisions - in particular statutory retention periods - remain unaffected.

11. Our social media appearances

Data processing through social networks

We maintain publicly available profiles in social networks. The individual social networks we use can be found below. Social networks such as Facebook, Twitter etc. can generally analyze your user behavior comprehensively if you visit their website or a website with integrated social media content (e.g. like buttons or banner ads). When you visit our social media pages, numerous data protection-relevant processing operations are triggered. In detail: If you are logged in to your social media account and visit our social media page, the operator of the social media portal can assign this visit to your user account. Under certain circumstances, your personal data may also be recorded if you are not logged in or do not have an account with the respective social media portal. In this case, this data is collected, for example, via cookies stored on your device or by recording your IP address.
Using the data collected in this way, the operators of the social media portals can create user profiles in which their preferences and interests are stored. This way you can see interest-based advertising inside and outside of your social media presence. If you have an account with the social network, interest-based advertising can be displayed on any device you are logged in to or have logged in to. Please also note that we cannot retrace all processing operations on the social media portals. Depending on the provider, additional processing operations may therefore be carried out by the operators of the social media portals. Details can be found in the terms of use and privacy policy of the respective social media portals.

Legal basis

Our social media appearances should ensure the widest possible presence on the Internet. This is a legitimate interest within the meaning of Art. 6 (1) lit. f GDPR. The analysis processes initiated by the social networks may be based on divergent legal bases to be specified by the operators of the social networks (e.g. consent within the meaning of Art. 6 (1) (a) GDPR).

Responsibility and assertion of rights

If you visit one of our social media sites (e.g., Facebook), we, together with the operator of the social media platform, are responsible for the data processing operations triggered during this visit. You can in principle protect your rights (information, correction, deletion, limitation of processing, data portability and complaint) vis-à-vis us as well as vis-à-vis the operator of the respective social media portal (e.g. Facebook). Please note that despite the shared responsibility with the social media portal operators, we do not have full influence on the data processing operations of the social media portals. Our options are determined by the company policy of the respective provider.

Storage time

The data collected directly from us via the social media presence will be deleted from our systems as soon as you ask us to delete it, you revoke your consent to the storage or the purpose for the data storage lapses. Stored cookies remain on your device until you delete them. Mandatory statutory provisions - in particular, retention periods - remain unaffected. We have no control over the storage duration of your data that are stored by the social network operators for their own purposes. For details, please contact the social network operators directly (e.g. in their privacy policy, see below).

Individual social networks

Facebook

We have a profile on Facebook. The provider of this service is Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. According to Facebook’s statement the collected data will also be transferred to the USA and to other third-party countries.
You can customize your advertising settings independently in your user account. Click on the following link and log in: https://www.facebook.com/settings?tab=ads. Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum and https://facebook.com/help/566994660333381. Details can be found in the Facebook privacy policy: https://www.facebook.com/about/privacy/.

Instagram

We have a profile on Instagram. The provider is Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum, https://help.instagram.com/519522125107875 and https://facebook.com/help/566994660333381. For details on how they handle your personal information, see the Instagram Privacy Policy: https://help.instagram.com/519522125107875.

XING

We have a profile on XING. The provider is New Work SE, Dammtorstraße 30, 20354 Hamburg, Germany. Details on their handling of your personal data can be found in the XING Privacy Policy: https://privacy.xing.com/en/privacy-policy

LinkedIn

We have a LinkedIn profile. The provider is the LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. LinkedIn uses advertising cookies. If you want to disable LinkedIn advertising cookies, please use the following link: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out. Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: https://www.linkedin.com/legal/l/dpa und https://www.linkedin.com/legal/l/eu-sccs. For details on how they handle your personal information, please refer to LinkedIn's privacy policy: https://www.linkedin.com/legal/privacy-policy.

Vimeo

We have a profile on Vimeo. The provider is Vimeo, Inc., 555 West 18th Street, New York 10011, USA. Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission and, according to Vimeo, on “legitimate business interests”. Details can be found here: https://vimeo.com/privacy. Details on how they handle your personal data can be found in the Vimeo privacy policy: https://vimeo.com/privacy.

YouTube

We have a profile on YouTube. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Details on how they handle your personal data can be found in the YouTube privacy policy: https://policies.google.com/privacy?hl=en.

TikTok

We have a profile on TikTok. The provider is TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland. Details on how they handle your personal data can be found in the TiKTok privacy policy: https://www.tiktok.com/legal/privacy-policy?lang=en. Data transmission to third countries is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: https://www.tiktok.com/legal/privacy-policy?lang=en.

12. Our research activities

You have the opportunity to voluntarily participate in our research activities. The consent is given as part of the test activation after registration in our customer portal. Detailed information on these research activities can be found in the following research consent form. Informed consent to research Part of cerascreen's mission is to help people better understand their own bodies. Research is an important part of fulfilling this mission. We would also very much like to use your data for research purposes, so that we can make reliable long-term health recommendations for you and everyone else. Please read the consent form below carefully before making your decision

Important information:

  • In order to protect your privacy, cerascreen only conducts research using information that has been pseudonymised, ie stripped of your name and contact information, and combined with similar information from many other research participants.
  • The purpose of cerascreen research is to make new discoveries about disease prevention and disease development and progression.
  • By agreeing to this consent, you permit cerascreen researchers to use certain information (including your genetic information and your research survey responses) to investigate a variety of research topics.
  • Part of the cerascreen research is carried out in cooperation with third parties, such as non-profit organizations, other research companies or academic institutions. You permit us, with your consent, to share and publish in scholarly publications with qualified employees of such companies and institutions, abstracts of research results that do not identify a specific person.
  • It is unlikely that you will benefit immediately from your participation, although you and others may benefit in the future from discoveries that lead to advances in healthcare or improvements to cerascreen's products or services. There is a very small risk that in the event of a data breach someone could gain access to your personally identifiable information (information that can be used to identify you) without your consent.
  • Participation in this study is entirely voluntary and you can change your consent choice at any time without affecting your access to cerascreen's products or services.

Purpose: Why is cerascreen doing research?

Our research and studies aim to obtain scientific knowledge about prevention and other important factors behind diseases and to support such work. To do this, we conduct our own research and support the work of other researchers around the world by collaborating and publishing our results in, for example, scientific journals. The results of our research may be used to develop new ways of diagnosing and treating diseases, or new reports and features for cerascreen's product or services. We are investigating:

  • Biological, epigenetic and genetic factors behind diseases and traits
  • Ways to diagnose diseases and treat them as preventively as possible

Topics include simple biomarkers such as vitamin D, but also serious conditions such as Parkinson's disease or diabetes and less serious conditions such as migraine headaches.
cerascreen makes discoveries by analyzing information about large numbers of research participants to find patterns. The more research participants take part, the clearer such patterns can be recognized. These patterns could tell us, for example, whether people with certain (genetic) factors are more likely to develop diseases such as cancer, diabetes or asthma. A different pattern could indicate a new way to treat a disease. The results of our research can contribute to the development of new medicines. Some discoveries made by cerascreen could help researchers better understand diseases and make diagnostic and treatment decisions. For example, in 2021, cerascreen conducted a study on risk factors that contribute to susceptibility to COVID19. We found that the composition of the intestinal flora can influence the severity of the disease.

What does it mean to take part in cerascreen Research?

If you choose to participate in cerascreen Research, you will be asked to complete surveys or provide information about yourself on the cerascreen website or mobile app. You choose which surveys you participate in, what information you provide, and what questions you answer. Providing consent means that you consent to cerascreen researchers using your biological, genetic, epigenetic and self-reported information (including such information provided prior to providing consent) for cerascreen research as described above. "Biological, genetic and epigenetic and self-reported information" refers to:

  • Your biological, genetic and epigenetic data
  • Information you enter in surveys, forms and other functions marked with the cerascreen Research logo
  • Your age and ethnicity
  • Data from third parties that you authorize us to use for cerascreen research purposes
  • Research is perpetual: We may notify you of new surveys and research opportunities as they are added. We may also invite you to participate in certain studies based on information you have previously provided. We use routine communication methods to inform you about research opportunities. We may send you email invitations and/or notifications in your account or on your mobile device.
  • If cerascreen conducts studies on sensitive research topics, you will receive additional information to help you decide whether you want to take part in this study.
  • Depending on the research activity, we can grant you an expense allowance for your time. For ethical reasons, we refuse a specific payment for the provision of your data. For some longer or more complex research activities, monetary equivalents, such as discounts, can be provided as compensation. Participation in this study is free of charge.
  • Some cerascreen research may be sponsored by or conducted in collaboration with third parties, e.g. B. from non-profit organizations, research companies or academic institutions whose additional expertise and/or resources can help cerascreen to make important discoveries.
  • Sometimes research results lead to products or inventions that have value when manufactured or sold. You will not receive any financial benefit in situations where your information contributed to an invention or product that benefited cerascreen or one of its research partners.
  • The data is stored anonymously for an indefinite period, i.e. your data can no longer be traced back to you.

How is my privacy protected?

cerascreen uses a variety of physical, technical and administrative measures to protect your information. We regularly review and improve our privacy and security practices to ensure the security of your information. These practices include, but are not limited to, the following:

  • cerascreen research analyzes are performed on information where your identifying registration information (name, address, email address, user ID, password or credit card) has been removed, ie pseudonymised. Your contact information may be used to communicate with you, but will not be analyzed in combination with your biological, epigenetic, genetic and self-reported information.
  • When we publish research or share results with employees, we only publish or share summary information that does not identify a specific individual.
  • All cerascreen employees receive training on how to deal with research participants and cerascreen researchers receive additional training on conducting research responsibly.
  • The research data is managed on servers operated by cerascreen. The physical provision and operation is carried out by authorized partners with whom cerascreen GmbH has concluded contracts for order data processing on the basis of the valid legal basis.

Who has access to my information?

Outside of cerascreen:

  • We may share summaries of research that do not identify a specific individual with qualified research workers and in scholarly publications. Your permission also applies if we work with changing partners and/or publish in scientific journals.
  • We may share information with our Ethics Review Board (also called the Institutional Review Board or “IRB”) and other authorities to maintain our compliance or as otherwise required by law.

Within cerascreen:

cerascreen researchers conducting analyzes have access to pseudonymised genetic and self-reported information, but not to your identifying registration information.

What are the advantages and risks of participating in cerascreen Research?

Advantages:

You do not receive any direct benefits from participating in cerascreen Research. For example, we do not give you individual results about your biology or health risks that we learn from cerascreen research. However, you can get indirect benefits:

  • At some point in the future, you or others may indirectly benefit from discoveries made by cerascreen Research, e.g. B. from those who improve cerascreen's product or service offerings or contribute to ways to prevent and treat diseases.
  • By participating in surveys, you may learn more about the state of research on a health topic that may be relevant to you. We can inform you via email or on our homepage about the collected results of the research.

Risks:

Uncomfortable: Some surveys or data comparisons may make you uncomfortable.

Data protection: Although cerascreen has strict policies and practices to minimize the risk of a breach, there is a very small risk that a breach of your personal information could occur. For example:

  • In the event of a breach, your biological (particularly genetic) information and/or self-reported information could be disclosed outside of cerascreen. In some cases, a breach could also reveal information about family members who share part of your DNA.
  • There is a small chance that an individual could be re-identified from summary information, including published research. In theory, a bad actor who got your genetic data could compare your data to the summary research and determine that you participated in a particular study and possibly learn things about you related to the study.

There may be additional, currently unforeseeable participation risks.

Can I change my mind?

  • Your participation in the cerascreen Research study is voluntary, so you can decide not to participate. If you change your mind about participating, you can change your opt-in choices at any time in your account settings. If you withdraw your consent, cerascreen will prevent your biological and self-reported information from being used in new cerascreen research initiated from your account settings after 30 days of receiving your request.
  • You will not suffer any disadvantages from the decision not to give your consent or to withdraw from cerascreen Research. You will not lose any of the benefits you receive as a cerascreen customer, including access to your biological information and our range of services.
  • You can also end participation by closing your cerascreen account. Account closure requests can be made directly in your account settings.
  • If you choose not to consent to cerascreen research, your biological and self-reported information may still be used for other purposes, e.g. B. to improve the cerascreen products and services, as described in our privacy policy.
  • Your participation in cerascreen Research could be terminated without your consent in the event of a transfer of ownership of cerascreen

13. Our App

Using the my cerascreen app offers the opportunity to access your test results on your smartphone. Additionally, the app enables notifications (push- notifications) about health information, status updates, and the possibility to integrate wearable devices, learn about our products and purchase them, as well as consult a LLM-based nutritional planner. Some of these services may be subject to a fee. Consent to use each service requires agreement to the data processing outlined here.

The use of the app is voluntary at all times and is not a prerequisite for using the physical products you have purchased. The processing of these data is based on Art. 6 Para. 1 lit. b GDPR, if your use is associated with the fulfillment of a contract, e.g. by purchasing the service, or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on your consent (Art. 6 Para. 1 lit. a GDPR), if this has been requested. The data you have stored in your user profile will remain with us until you request deletion, revoke your consent to storage, or the purpose for data storage ceases to apply. Mandatory legal provisions – especially retention periods – remain unaffected.

Information Collected During Download

When downloading the app, certain required information is transmitted to the app store you selected (e.g., Google Play or Apple App Store), including your username, email address, the customer number of your account, the time of download, payment information, and the individual device identifier. The processing of this data is exclusively by the respective app store and is beyond our control.

Retrieval of Test Results

Purpose for processing: Order fulfillment, management of laboratory values, storage and presentation of test reports and customer information.

Typical processed data points: Test information: test ID, name, date of birth, test type, test results. Consent data: data processing consent, research use consent. Health data (optional): gender, weight, age, list of pre-existing conditions, current illnesses, and acute complaints.

Data processors: Internal teams (laboratory team, IT team, data analysts (with consent to research use)), health authorities, system partners. Processing location: Frankfurt, Germany.

Push Notifications

Purpose for processing: Order fulfillment, information on relevant health topics, and information on order status.

Typical processed data points: User data: user identification, consent to send push notifications. Push information: date, type, and content of the sent information. Order data: order ID, order date, shipping method, order history, product category of the ordered products.

Data processors: Internal teams (IT team, data analysts, marketing, logistics, quality management), system partners. Processing location: Frankfurt, Germany.

Integration of Wearable Devices

Purpose for processing: Order fulfillment, presentation, and analysis of data transmitted from the connected device.

Typical processed data points: User data: user identification, consent to integrate the device. Device data: date, time, heart rate, activity, O2 saturation, sleep data, VO2 Max. Order data: order ID, order date, shipping method, order history, payment information for paid services (if applicable).

Data processors: Internal teams (IT team, laboratory team, data analysts, customer service, quality management), payment service providers, system partners. Processing location: Eemshaven, Netherlands.

Marketplace

Purpose for processing: Order fulfillment; management of online trade, processing of customer orders, risk assessment and payments, management of marketing permission.

Typical processed data points: Order information such as name, email, order status, and details. Payment details like transaction amounts, shipping costs, discounts & coupons, payment information for paid services (if applicable). Shipping and billing addresses, if provided, marketing consent.

Data processors: Internal teams (logistics, marketing, IT team, possibly customer service, product management, quality management, management), payment service providers, logistics partners, system partners. Processing location: Dublin, Ireland.

The Smart Nutritional Planner

Purpose for processing: Order fulfillment, making available user profiles to create nutrition plans based on this.

Typical processed data points: User data: user identification. Profile information: age, gender, height, weight, test results (discretized, e.g., 'high', 'medium', 'low'), symptoms and diseases (discretized, e.g., 'present', 'not present'), dietary habits (e.g., 'vegan', 'low-sodium'), supplementation (e.g., 'Vitamin D', 'Vitamin B12', 'Multi-Vitamin Complex'). Order data: order ID, order date, shipping method, order history, payment information for paid services (if applicable).

Data processors: Internal teams (IT team, possibly product management, customer service, nutrition consultants, quality management), payment service providers, system partners. Processing location: Frankfurt, Germany.

Whom do I contact if I have questions?

If you have general questions and need help with cerascreen products or services, please contact: fragen@cerascreen.de

If you have questions and need help regarding data privacy, please contact: datenschutz@cerascreen.de or cerascreen@dsbok.de